The more things change, the more they remain the same

The business world is transforming daily, incorporating new demands from stakeholders and becoming increasingly complex. The pace at which this transformation is taking place is faster than ever witnessed before. With increased network infrastructure and speed, anything and everything can actually be digitized. Companies are struggling to meet the ever growing demand of “delivery convenience” to avoid loosing the market share. One constant thing that never changes is CHANGE itself. The foundation of any successful organization has traditionally been to be ahead of change. This is important in a business environment and is not about to shift.

Digitized security at an airport facility

Apparently, we have all witnessed how in the last decade, security has been digitized to a level never seen before. In the wake of increased acts of terrorism, security has scaled to new technology heights. Project managers entrusted with securing buildings, airports, train terminals and so on consistently strive to drive these changes, aiming to yield both tangible and intangible results. Commercial buildings with good reputation and enhanced security levels have higher market price per square meter yet it will almost be impossible to find a space that is not rented out. Shoppers will feel secure parking their cars and walking in to a mall where there is better video surveillance and can easily wade of attacks before they occur. Such stakeholder demands calls for digitization of services to increase business value creation.

The decision to digitize services and products lie solely with the management, born out of a desire to improve effectiveness and effeciency, but one thing is sure; Nothing remains the same except CHANGE. What could be interesting is to know in which context should digitization be embraced and how should it be effected to meet business objectives and satisfy stakeholders’ expectations? Which risks could affect the strategic goals of an organization? As a PM, how do you increase chances of success in a digitization project?

Digitization it is. 🙂